The Castle is a vibrant Soft Play centre offering children a dynamic environment for active play and exploration, featuring an extensive soft play structure and dedicated areas for different age groups. The facility includes a welcoming café serving refreshments and meals, alongside a specially designated space filled with toys and educational materials for younger visitors.
The centre boasts excellent accessibility with wheelchair-friendly parking and entrance facilities. The play structure includes exciting slides, and the venue prides itself on being an inclusive space that welcomes LGBTQ+ families and provides a safe environment for transgender visitors. Modern payment options are available, including credit cards and NFC mobile payments, and the venue is particularly well-suited for children’s birthday celebrations.
Customer feedback suggests a mixed experience, with some concerns about cleanliness, particularly regarding sticky tables and maintenance issues in the under-5s area. However, visitors generally praise the food quality, allergy-conscious menu options, and the overall play facilities. The venue receives recognition for its friendly service and varied play options, though some suggest improvements could be made to general upkeep and toy maintenance.